• Contact us to arrange for any returns via Email to [email protected].
• PLEASE REACH OUT TO US FIRST, filing a dispute with your credit card or PayPal just prolongs a resolution for any issue.
• All sheet metal is non returnable, any welded in items or panels that get painted.
• Seasonal items such as Winter Snow Tires and packages are considered NON returnable.
• Extended time frames due to shipper delays are out of our control.
• We do not refund shipping charges due to delays.
• Please reach out to us for any damage claims first.
• The manufacture's label must be visible and undamaged.
• We do not accept returns from other Mazda dealers.
• For returns, customers will be responsible for the cost of return shipping.
• Customer is responsible for the cost of return shipping on any core item.
• A copy of the invoice will need to be included with the return.
• There may be up to a 15% restocking fee charged against all returned parts.
• Parts must be re-sellable and in the original packaging.
• All coded parts to your car, up to and including painted items are non returnable.
• Any tested or used item are non returnable.
• We cannot take back installed or tested parts.
• Electrical parts are non returnable but keep in mind they may need programming to function as they are designed.
• Freight items and shipments are not returnable.
• We do reserve the right to refuse and return any parts we find have been installed, are used or do not meet the above criteria.
• Return request need to be within 35 days of delivery date.

WARRANTY questions: 
Mazda Part Warranty

Standard CORE RETURNS 
Must be mailed to us directly:
Mazdaonlineparts – Core Return
1001 Lancaster Ave
Reading, PA 19607

Cancellation Policy

• An order or a portion of an order may be cancelled up until the time it is shipped and no longer in our possession.
• If the cancelled part was special ordered from the manufacturer a return fee of 15% will apply.